irrational - quotes and descriptions to inspire creative writing
Ask yourself why apparently "irrational" behaviour is rational from the perspective and emotional drivers of the person who is upset and you will grow as a person.
"Irrational" is a word for those who lack the emotional intelligence to see why the behaviour of another is rational. There is always a real reason for reactions. For those in a position to take their time and formulate a response, the onus is on them to bring the situation to the maximal peaceful conclusion.
All behaviour is rational when you find its true root; moreover, it is only by establishing this true root that there is any hope of positive change.